---
title: "Installation unattended robot"
url: "https://docs.robotiq.ai/en/article/installation-unattended-robot"
language: "en"
last_updated: "2026-03-10T13:01:21.696Z"
---

# Installation unattended robot

An unattended robot runs automated processes without human help. You can install one on a virtual machine (VM) to run tasks in the background.

## What You'll Need

-   Access to Robotiq.ai Headquarters (HQ)
-   A virtual machine (VM)
-   Administrator rights on the VM
-   Secure Sign-In (Ctrl + Alt + Delete) turned off on the VM

## How to Install an Unattended Robot

### Step 1: Prepare Your Virtual Machine

1.  Turn off Secure Sign-In (Ctrl + Alt + Delete) on your robot VM.
2.  Restart the VM after turning off Secure Sign-In.
3.  Check that your VM meets the [Robotiq.ai VM requirements](https://docs.robotiq.ai/en/article/requirements-for-robot-vm).

### Step 2: Download the Robot Installer

1.  Log in to Robotiq.ai HQ.
2.  In the left menu, click **Settings**.
3.  Click **Robots**.
4.  Click the **Download robot** button.
    -   This download might take a few minutes.
    -   Robotiq.ai suggests using the Chrome browser for the download.
    -   If you have trouble opening the `.msi` file from your browser's recent downloads, look for it in your Windows user downloads folder (for example, `C:\Users\{Username}\Downloads\`).

**Important:** If you have an older robot installation, uninstall it before you continue.

![](https://cdn-assets.productfruits.com/c2ed11a4-ff46-4be3-a40e-f29c307c6340)

![](https://cdn-assets.productfruits.com/3abb72c6-2b94-4e83-b701-b1b5137b2bef)

### Step 3: Start the Installation Wizard

1.  Double-click the downloaded `.msi` file to open the installation wizard.
2.  If a "Windows protected your PC" pop-up shows up, click **More info**, then **Run anyway**.
3.  Click **Next** to start the RecorderRobotSetup.msi Wizard.
4.  Agree to the terms in the "End-User License Agreement" and click **Next**.
5.  Pick your installation folder and click **Next**.
6.  Choose the **Unattended Robot** option and click **Next**.

**Important:** Don't close the Setup Wizard yet.

![](https://cdn-assets.productfruits.com/1c745683-8baf-427c-9ad7-1ff085760b14)

![](https://cdn-assets.productfruits.com/61b69bc2-ed8e-4140-b1bc-3a794059c943)

![](https://cdn-assets.productfruits.com/2ca675a1-73eb-4820-9659-13aeb0e8baa0)

![](https://cdn-assets.productfruits.com/a59318e6-0ed1-4663-a76e-37b382d1b37a)

![](https://cdn-assets.productfruits.com/6c9ecce2-7034-4b49-ab8b-61ccca484aca)

![](https://cdn-assets.productfruits.com/efc32be8-eed4-43f0-b0a9-933f87d96fce)

![](https://cdn-assets.productfruits.com/b26999a1-1095-4683-97b2-03a4f30217ba)

### Step 4: Add a New Robot in HQ

1.  Go back to Robotiq.ai HQ.
2.  In the left menu, click **Settings**.
3.  Click **Robots**.
4.  Click the **Add robot** button.
5.  Enter the necessary information for your robot.
6.  Click **Save**.
7.  A pop-up with Client information will appear. This has the Client ID and Client Secret you need for the Setup Wizard.
    -   Use the copy button next to each field to copy the information.
    -   The client secret works only once. If you need a new one, you can [regenerate it](https://docs.robotiq.ai/en/article/regenerate-token).

![](https://cdn-assets.productfruits.com/44ab6c5b-e7b2-4d6e-9030-0157cc12787f)

![](https://cdn-assets.productfruits.com/7192be0f-ee1e-43bd-8e69-4615be89ff50)

![](https://cdn-assets.productfruits.com/1da4afbe-1080-4c94-9945-4ea6f2e9f974)

### Step 5: Set Up Robot Details

1.  In the new window, the "HQ Server" and "SSO Server" fields will fill in by themselves. Don't change them.
2.  Add the following information:
    -   **Tenant Name**: Find this in HQ by going to **Settings** > **Tenant**. Use the exact tenant name from your HQ URL (for example tenantname in `https://**tenantname**.headquarters.robotiq.ai/`).
    -   **Client ID**: You'll get this after adding a new robot in HQ.
    -   **Client Secret**: You'll get this after adding a new robot in HQ.

**Important:** Don't close the Setup Wizard yet.

![](https://cdn-assets.productfruits.com/70bb465b-5931-4955-bec3-c2a82f21be47)

### Step 6: Finish the Installation Wizard

1.  Go back to the Setup Wizard.
2.  Fill in the **Client ID** and **Client Secret** you copied from HQ.
3.  Click **Next**.
4.  Enter the **Username** and **Password** the robot will use to log in to the VM.
    -   If you use a domain for VM login (for example, `companydomain\robotUser`), include the domain in the Username.
    -   For username and password validation, please refer to the following [*link*](https://docs.robotiq.ai/en/article/check-the-username-and-password).
5.  Choose one of the three options for administrator rights. Provide admin details if needed.
    -   If you give an admin role, Robotiq.ai suggests installing the [Robot Monitoring Tool](https://docs.robotiq.ai/en/article/robot-monitoring-tool) separately. This lets you update the robot from HQ.
6.  Click **Next**.
7.  Click **Install**.
8.  When asked, click **Yes** to let the publisher make changes to your device.
9.  Click **Finish**.

![](https://cdn-assets.productfruits.com/16975b61-b36e-4bd3-b025-6f07b8a7b644)

![](https://cdn-assets.productfruits.com/32eccb68-4eb8-43d7-89ee-1e7e80eb33d4)

![](https://cdn-assets.productfruits.com/bffbbb33-248b-42d8-89c2-4d30c9dbafd0)

![](https://cdn-assets.productfruits.com/f51c0989-c493-4213-a11f-4e3ec35059f7)

### Step 7: Check the Installation

1.  Go to Robotiq.ai HQ.
2.  Check the **Robots** page to see if your robot is listed with the status "Available".
3.  If the status is "Available", you can sign out from the user session on the VM.
4.  If the status is not "Available", restart the VM. If the problem continues, uninstall and reinstall the robot.
5.  To make sure the robot is working, schedule a job to run right away (for example, a [Pause Step](https://docs.robotiq.ai/en/article/pause-step)) on a department assigned to the robot. Make sure you are logged out of the robot's VM session.

## Related Articles

-   [Requirements for robot VM](https://docs.robotiq.ai/en/article/requirements-for-robot-vm)
-   [Regenerate Token](https://docs.robotiq.ai/en/article/regenerate-token)
-   [Robot Monitoring Tool](https://docs.robotiq.ai/en/article/robot-monitoring-tool)

## Need Help?

Can't find what you're looking for? Join the [Robotiq Community](https://community.robotiq.ai/home/) to get help from other users and the Robotiq team.

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