Headquarters Overview
Headquarters (HQ) as the name suggests is the core component of the whole platform. It is a multi-organization web application that provides all the necessary management and maintenance functionalities including:
- Process Designer – Main development environment in which automations are designed.
- Lifecycle Management – Versioning of the processes and publishing them (dev, test and prod).
- Scheduler – Component that starts processes on robots.
- Execution Monitoring – List of active and completed jobs with logs.
- Robot management – Registration, management, and monitoring of robots.
- User management – User, team, and department management.
- Dashboards – Reports about job execution and robot utilization.
HQ is based on custom-built cloud infrastructure and if necessary, can be deployed on-premises (explained in detail in the last chapter of this document). Additionally having a cloud-based HQ enables us to have a rapid and flexible software release process. We understand that having a cloud component raises a lot of security concerns and that’s why we went to great lengths to make sure that we have the most secure RPA environment possible. You can read more about our security related features and measures in a separate chapter of this document. With HQ in the cloud, clients get several crucial advantages:
- Access From Anywhere – You can access HQ from anywhere: home-office, work-office or on the go.
- Faster Release Cycle – New releases each month (improvements and new functionalities).
- Faster Bug Fixing – Response time for bug patching is around 1 day for smaller defects and bugs.
- Lower Total Cost of Ownership (TCO) – No need to worry about all the hardware and software needed for HQ (servers, storage, networking). No need for internal sysops personnel to maintain and monitor the deployment. This results in a much lower total cost of ownership.
- High Availability, Redundancy – HQ is backed in two different data centers on different locations and tectonic plates. It is deployed in a highly available model with no single point of failure.
- Faster Security Patching – Fixing security problems in a matter of hours.
- Stronger Security – Everything is encrypted.