Requirements for robot VM

This article lists what you need to set up a Virtual Machine (VM) for Robotiq.ai Robots. Meeting these requirements makes sure your Robots run correctly and well.

What You'll Need

Access to your VM(s)
Local administrator permissions on the VM(s)

VM Characteristics

Minimum Requirements

Processor: Intel® Core™ i7-3770 or better
RAM: 8 GB or more
Hard Disk: 100 GB or more
VM Resolution: 1920 x 1080 (set as default on the VM)

Required Software

Operating System: Windows 10 Pro, Windows 10 Enterprise, or Windows Server 2022 (or any older version Microsoft still supports)
Office Suite: Microsoft Office
Web Browser: Chrome (the Robotiq.ai HQ web application works best with Chrome)
.NET Framework: Version 4.7.1 or higher
- You don't need .NET6 runtime; it comes with the Robotiq.ai installation.

Network and Communication Requirements

HQ Server Access

Your VM and host firewalls must let you access the HQ server (20.224.22.20) and tenantname.headquarters.robotiq.ai through port 443 (HTTPS traffic).

Check VM Setup: Open Command Prompt and type: ping api.robotiq.ai This command checks if your VM is set up right and if traffic is flowing. Ping uses port 80.

WebSocket Communication: Make sure there are no blocks to accessing api.robotiq.ai using the WebSocket protocol. This helps the system and the API talk to each other properly.

Local TCP Communication

Localhost TCP communication needs to be open on these ports:

32788: Used by the Credential Provider.
0-65535: The Handler picks any available port in this range.

Active Directory (AD) Account for the Robot

Set up an AD account for the Robot with these details:

Password: Must not expire and cannot have a semicolon (;).
Username: No spaces (for example, "robot1" or "RobotCompanyName1").
Login: The Robot user must be able to log in using an RDP session. For Robots that run without someone watching, the user needs interactive login turned on.

VM Configuration Settings

Local Admin Permissions

You need local admin permissions on the VM(s). The local admin account installs the Robotiq.ai software. The software itself doesn't need admin rights, but some features might not work as well without them.

Important: If a Digital Worker (Robot) needs to do something as an administrator for a business task, it will need admin access. This is how Windows OS works.

Secure Sign-In

Turn off Secure Sign-In on the Robot VM. This means you won't have to press Ctrl + Alt + Delete before signing in. For more information, see Installation unattended robot.

Optional Features with Admin Credentials

If the Robotiq.ai software (Digital Worker) has admin credentials, you get these features:

Robot updates when you want them
Installation log streaming
More features in the future

Development and Unattended Robots

A Development Robot is part of an Unattended Robot setup. Don't install a Development Robot on a VM that already has an Unattended Robot, and don't do the reverse either. For more information, see Download development robot.

Checking Requirements

To make sure your Robot's VM meets everything it needs, check the Instructions for Verifying Network and System Requirements document.

Need Help?

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